Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help Center built into your Website Control Panel offers a collection of help articles and frequently asked questions. Aimed at resolving any common issue that you could chance upon, they are written by our support team of practiced techs.

  • Top quality support service

  • Video Tutorials

  • If you would rather see how an action is done or how an issue is resolved, rather than just reading about it, then check out our selection of how–to video tutorials. They address a variety of different issues and will help you swiftly understand how to work with the Website Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 customer care service and a 1–hour ticket response guarantee. Our qualified techs will be available to you 24/7/365 to answer your enquiries and to sort out any problem that you may encounter. Just send a trouble ticket from the Help Center section and we will reply to you without any delay whatsoever.