Customer Support Channels
A 1–hour Response Guarantee
Supplying excellent support promptly is our high priority, so that we support each cloud web hosting plan with a 1–hour ticket solution guarantee. As soon as you present a ticket or send us an email, our user customer assistance crew will do their best to provide the most satisfactory remedy for your problem and to give you help and advice in due time.
A Top–quality Support Service
Our technical support service is provided by a crew of trained consultants who are ready to answer your issue quickly. You can easily communicate with the tech support staff by opening a tech support ticket from your Website Control Panel or by posting us an e–mail message. On business days, you may as well contact us on the phone or make use of the live chat service.
An Intuitive Help Section
Should you require guide while operating within the Control Panel, you’ll be able to always simply click the Help key and track down your issue in the variety of content articles that will came up. We have as well turned almost all content articles into video lessons. The catalogue of instructional videos will load if you choose the Videos button available in each section.