A 99.9% Server Uptime
Our cloud web hosting platform is based on a solid, first–class hardware architecture and a heavily tweaked Linux version. This is why, regardless of what your web site is, or how many website visitors you have, or even if there’s a DDoS assault, our web hosting servers will stay up and running and your websites will remain visible online.
All our cloud web hosting plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
If you’d like to deliver a topflight web hosting service, you can hardly rely on the default network configuration in a datacenter. We’ve built our very own custom internal network in an effort to ensure a lightning–fast connection speed with the outside world.
And thanks to this, no matter which data centers you choose: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you will enjoy an assured 99.9% network uptime. And this guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are unsatisfied with our services, or if you find them inadequate, or if you decide that you should have a VPS servers rather than a cloud hosting package – you will receive your money back, no questions asked.
All domain name registrations are nonrefundable, but you will keep complete control of your domain names even when you terminate your web hosting account with us.
24/7 Technical Support
We’ve cautiously hand–picked each member of our 24x7 support team to ensure that we can offer you the very best technical support service that you can possibly get. Each one of our techs has many years of experience working with web hosting accounts behind his back, so they know what they are doing. Moreover, they are available to you 24x7x365 – you can touch base with them whenever you want and they will reply to you as fast as possible.
Their average ticket response time is just twenty minutes, while with many other web hosting firms you have to wait around for days. Besides, we offer a 1–hour response time guarantee. Regardless of what happens, your inquiries will be answered within one hour.