In case you have never signed up for a hosting account or you’re changing companies and the new one employs an interface that you haven’t seen so far, you may get perplexed about how to execute a particular task in your account or on your computer. This is the reason why, many hosting companies have set up a knowledge base, which outlines the most common queries and problems connected with their platform, rather than adding only general information. Such a knowledge base will help you find the needed information quickly and easily, so you will not have to dedicate both time and efforts to issues that might require something as simple as hitting a button or checking off a tick box. In this way, not only can you get stuff done, but you can also become aware of a ton of new and relevant details, both about the way you can manage your account and about the way the hosting service works in general.
Extensive Online Documentation in Cloud Web Hosting
If you have bought your first cloud web hosting account through our company or have migrated your website over to us, you will get used to our platform and our custom Hepsia hosting Control Panel very quickly as we have prepared a comprehensive online knowledge base where you can find all the info that you’ll ever need – both general info regarding the service as a whole and more specific info about the different functions that you can make use of and the problems that you can stumble upon. The articles themselves are available in two places. The complete article list is accessible via the Control Panel’s Help section. You can read relevant articles about the different functions in every section of the Control Panel too. You can get to know how to do practically everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles include detailed guides, so you won’t ever get perplexed on account of an ambiguous text. Certainly, if you come across a more specific problem and you do not find a solution in our knowledge base, you can contact our support staff representatives 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature exhaustive technical documentation where you will see information on all the features that our created-developed Hepsia hosting Control Panel comes with, as well as solutions to various questions and complications that you may come across. All user manuals feature thorough descriptions, which goes to say that you will not have to worry about omitting something in case you are intending to export a database, for example. The troubleshooting articles encompass a variety of probable causes of given issues and the solution for each one of them, so in case you are not able to send emails even though you have the right SMTP server settings, for instance, you can quickly see what the reason might be and fix the issue with a few mouse clicks in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find applicable articles in each section. In case you’d like to browse all help articles, click on the Help link, which is located in the top right corner of the window.